3 Things to Keep in Mind While Choosing a Software Testing Service Provider for your Next IT Project

Posted on December 5, 2017
Kevin Bell

Companies offering software-testing services are growing in both number and complexity. If a development firm needs temporary help in one of their project’s certification or beta testing, it can always resort to hiring testing service providers. If you are a developer then you will be definitely aware of the fact that the quality assurance of software nearly accounts for half of the total project cost.

Hiring and maintaining an internal software testing or QA team can prove to be a daunting task, both in terms of time and money. Therefore, the solution which is deemed appropriate is outsourcing a professional software testing team that can do the QA in an effective and hassle-free manner.

Advantages of Outsourcing Software Quality Assurance Services

One of the most important benefits of hiring a software testing provider is that it allows the companies to focus on their main function i.e. development. In addition to this, the outsourced team ensures better product quality and favorable business outcome. To understand the importance of testing services in a better way, let’s have a glance at some of the advantages-

  • Less efforts on the part of the in-house team
  • Access to an adept and proficient team of QAs
  • Elevation in the overall quality of the product
  • Boost in the efficiency of the entire testing process
  • Final products without any errors and glitches

What to Consider Before You Hire Software Testing Services Provider?

While there are a plethora of advantages associated with the outsourced testing services, there are certain factors that as a project owner must consider. So, without much ado, let’s understand the factors that you should keep in mind.
1. Understand the Business Model of the Outsourced Service Provider

The foremost and one of the most crucial steps in the process of outsourcing is understand the business model or the strategy of the software testing service provider. You can either select the total outsourcing or the incremental outsourcing.

Whilst the incremental outsourcing includes the division of work into smaller parts which are handed over to the service provider, in total outsourcing, the entire project is handed over to the service provider. In the incremental outsourcing, complete knowledge about the product remains in-house and in total outsourcing, the service provider has access to a bigger picture of the product.
2. Location of the Service Provider

This is yet another factor which plays a crucial role in the outsourcing of Mobile app testing services. Most often, the clients have a hard time in deciding whether the offshoring should be done from the same country or from service providers based in a different country. One of the greatest setback associated with the service providers based in a different country is the communication barrier, owing to the cultural and language differences between the two. Moreover, the time difference also makes it difficult at times to reach out to the vendor team in case something urgent needs to be done.

Therefore, while choosing an offshore service provider, make sure that you work on these barriers before you hire them. Select the team which suits your requirements in the best possible way and matches up with your work routine.
3. Agreement between the Service Provider & Client

The agreement which is signed between a client and a service provider is known as Service Level Agreement aka SLA. It defines the output that the client expects from a service provider or a vendor. It is one of the most important steps as it ensures that the business goals are 100% clear between the client and the vendor and there is no room for any confusion regarding the same. Some of the factors that should be present in the SLA are KPI, business model, testing type, timelines, test plan quality, process compliance, defect reporting quality, etc.

There are numerous companies that provide software testing services to both onshore and offshore clients. If you are also in search of one of such companies for your development project, then Octos would be the right choice for you. The company provides software testing service in California to the clients with the help of its efficient and adept testing team. To know more about the testing services that you can avail, click here octosglobal.com

Kevin Bell

Kevin is Energetic, enthusiastic, and communicative person. Eager to learn and adopt new people, ideas, technologies and innovative approaches, optimization techniques.