A step-by-step guide to building a user-friendly ridesharing app

Posted on October 25, 2021
Kevin Bell

A taxi booking app is typically similar to an Uber app, especially about how Uber’s business model and strategy are applied. Over the past few years, the term “uberisation” has gained popularity. Uber is the world’s leading taxi app, and it’s available in 600 cities in over 65 countries. Still, the ridesharing industry by the company despite the competition from similar apps.

Developing a taxi app is impossible without a team of developers. The app can be developed successfully only if you have an all-encompassing team and a comprehensive strategy.

Here is the list of people your team needs:

  • Android app developer
  • iOS app developer
  • Project Manager
  • Backend developer
  • Quality Assurance Analyst
  • UI/UX designers
  • Business Analyst

Understanding the major components of the entire system is crucial in making an Uber-like app. To make a taxi service work, two distinct apps must be developed with opposite functionality and interconnected through an admin panel.

Features of the Rideshare’s passenger app are as follows:

  • Registration – Email, Facebook, and phone number with verification are options. A social media platform is the most common way to implement this feature.
  • Taxi Booking – Involves entering the address, selecting a car type, and setting the pick-up location on the screen.
  • Fare Calculator – Allows the customer to check the price ahead of time. Implementing this feature on the backend is a complex task.
  • Driver Tracking – You can keep track of the movements of the drivers and update them as needed.
  • Payment – There are several options, including online credit card payments, PayPal, or even cash.
  • Push Notifications – Used for passenger communication; they receive information about the driver’s arrival time and vehicle information.
  • Messaging -The drivers can be contacted via the app.
  • Driver Rating & Review – Relates to the service evaluation (driver, vehicle, trip, etc.).
  • Travel History – Displays the details of previous transactions and rides.
  • Customer Support-Provides assistance at any time.

The app should have advanced features like:

  • Pick-up Location – Automatic location-based dispatch on passengers’ location.
  • Ride Cancellation – Allow riders to cancel within a given amount of time.
  • Split Payment – Share the cost of the ride with other travelers.
  • Book for Other – Travelers can book for someone else (a friend or relative) instead of themselves.
  • Gamification & Discounts – A way to increase customer acquisition `and boost retention rates through rewards, badges, discounts, coupons or codes, etc.
  • Voice Recognition – Enables taxi apps to take voice commands.
  • Interactive Map (feature) – Displays taxi cabs in real-time on the map.
  • Later Ride – Passengers can book a trip at a specific time in advance.
  • Waiting List – During busy time frames, users can place their requests on a waiting list.
  • Panic Button – The ‘panic’ button must be implemented to make the ride more secure for passengers.

Geolocation is a key technology employed by any taxi booking app. Using mapping and navigation technologies is vital to any Uber-like app, including:

  • Identification of a device location using CoreLocation framework for iOS; Android uses Google’s location APIs.
  • Google maps are integrated into the iOS and Android app versions. As an alternative, the Uber taxi booking app may purchase services from other mapping software companies.

Such an app could be monetized in the following ways:

  • Commission from drivers.
  • Trip fares from passengers.
  • Charges from trip cancellation.Conclusion:

You can use this guide to build a user-friendly ridesharing app if you are planning to do that. be the above-mentioned points, you need to create a business model based on the market demands for your Uber-like application, and determine the USP (Unique Selling Points) of the app, and why it is vital in building Uber-like services.