This Checklist Helps You Hire The Best Software Outsourcing Partner

Posted on March 15, 2019
Kevin Bell

The global market size of outsourced services is over $85 billion. Hence one thing is for sure – it is a massive industry and software development is a major part of it.

Most of the businesses globally outsource to cut down costs and increase efficiencies. The results are rather disappointing, when one looks at it from a value addition angle – 80% of outsourcing relationships fail to deliver any collective value.

Would you really want to cut costs if they are more expensive than the capital you saved by outsourcing? The answer, obviously, is a resounding no.

So, how do you ensure you have the right software development company helping you get the product out of the door? Simple – here is a checklist of characteristics:

1. They promise value beyond cutting costs. If you are looking at an offshore vendor in Asia, you know it for a fact that they will be able to bring down your development costs. This works out because talent and technology are available at cheaper rates in their market. That said, any software developer can promise the same costs – how do you then choose between different partners?

You have to look for expertise and not just competence. There are a ton of software outsourcing solutions providers who promise the bare minimum to get your project rolling. You will get the maximum value for your dollar when your prospective partner has expertise in the area and hence can be a better partner than even your local vendors.

2. They have very strong referrals. In B2B markets, referrals play a very strong role. That said, these days, every single developer has a ton of referrals available.

Finding the right development partner based on the referrals they have can hence get tricky. So, focus on the following:

i. Look at the quality of referrals over the quantity: Which referral adds more credibility – one given by a vice president of a big commercial air carrier or one thousand given by unknown small businesses?

Usually, the bigger company’s referral has more value because it shows that the vendor can handle a project of huge scale and can satisfy multiple KPIs in one go.

ii. Look for referrals on employee level: Most of the software development companies focus on referrals for the companies. You can go to LinkedIn and check out a few profiles of the developers the company has. Here, you will get to see the industry expertise of the very people who will actually be working on your projects. This is where quantity of referrals coming from various sources can be of great value.

3. They focus on a niche of services. If you find a software development company in USA that is ready to take up any project you throw at it, there are very high chances that the company is outsourcing the project further to an offshore developer.

The most credible outsourcing partners have deep expertise in certain market segments like payment solutions, eCommerce or enterprise tech for a specific industry. This goes in line with the earlier given advice and helps you find developers who can add real value to your project above and beyond the mere cost cutting.

4. They are approachable at any time you reach out. More often than not, your implementation or project management team will find a bug in your software. They will try reaching out to your outsourcing partner and outline the problem very specifically.

In a reply, they will get an automated reply from the partner stating they will get back to you ‘soon’. Since you did not have any contracts defining ‘soon’ you are justify waiting.

For projects that have multiple levels of iterations, this can get very tedious and you might miss out on small but important feedback. Just because your outsourcing partner is in a different time-zone does not mean they take forever to revert.

If the outsourcing company does not put up a 24-hour business day revert in their response rate, it is a big red-flag. A potentially good outsourcing partner will be ready to promise you one day reverts and wouldn’t even be hesitant in the contract.

5. They are proactive in understanding your requirements. The ideal outsourcing partner will want the engagement to succeed – because that is the only way they will ever get more business. Hence, they will be ready to sit with you and define the exact deliverables of the outsourcing engagement.

That is the sign of a good outsourcing partner. A great outsourcing partner will go one level beyond that and ask you questions about your business to understand the real-life situations where the deliverables will be used. They will act more like technology consultants and less like software developers.

In Conclusion

The ideal outsourcing partner will want to know more about the business case of the deliverables, have expertise in solving technological problems pertaining to your industry, would be approachable and have experience in dealing with big ticket clients. If your prospect shows these indicators, you can get started with the engagement.

How Software Development Companies Can Help You Strengthen Your Business Model

Posted on October 2, 2018
Kevin Bell

One thing established businesses have is the financial freedom- provided they utilize it in the right direction- they can make millions out of it. Looking at the market scenario, it can be seen that recent start-ups are coming with software to solve the problems of people. If a traditional business does not adopt to this change, it would be wiped out. One step towards adopting this change would help you provide provide better services to your clients or end-consumers. To approach a software development company for this work is the right step towards strengthening your business model.

A software development company is that company which makes software according to the organization’s requirement. They have knowledge of different languages such as Java, HTML, Python etc., and have the capability to develop software, experience, tools and tricks which helps them to provide best possible software for your organization. They use custom software development services to solve the unique requirement of your firm. Following, you will encounter with few points which would give a better clarity on how software development companies can help you strengthen your business model-

Right software for an organization’s needs: Organisations just put together the idea of what kind of software they need. Software development company identifies the situation and the need, search for possible solutions, make an outline while considering all the issues possible, discuss them with the team and make a software which is the best for the organization. This software solves not only the organization’s problems but gives better services to the organization’s customers as well.

Outsource lead expertise: If organizations plan to develop software in-house, they need to incur a high cost because of hiring new employees, developing infrastructure and many more. It is not a good idea especially when there are companies available which provide software development services at a lower cost. These companies have established infrastructure and experts available which can do the same job at a lower cost, in lesser time with better results.

More focus on business activities: After giving software development jobs to an expert company, you can focus more on the business activities and give proper time when you are required to take an important decision related to the growth of business and achieve the organization’s actual goals. The last thing what you need is to check that whether the software is working properly, if it is solving the customers’ problems and meeting its objective. If there are any problems with the software or you need to update something on the website, the software development company would make these changes so that it fulfills your requirements.

Provides support and maintenance: Better technology is being developed faster and to keep yourself update with them is very important. For this, the software needs maintenance and support for achieving better results. Software development company provides regular services to its clients and updates the software as well. To maintain the software and check it regularly are crucial for the organization. If it does not happen, you would not able to provide the best services to your customers.

In this competitive world, having the right software is very essential. Software development company provides lots of services which helps an organization to keep itself ahead of the competition in the market. If you haven’t developed a software yet then it is high time for approaching the best software development company in California (or in your city) and build a strong business model of the organization.

The Kaizen Approach to Software Development

Posted on July 30, 2018
Kevin Bell

The technology industry works on a continuously evolving mechanism, with new advancements every day. While many product development companies are more focused on producing results, a few actually believe in the importance of creative practices in the organization.

The Japanese word ‘kaizen’ means a business philosophy of continuous improvement is working practices. A healthier practice is for businesses to invest in the improvement of the process and people rather than the end product, which is bound to give better results.

The Kaizen Model

Companies are evolving their processes of making products, preferring to use agile development to save time. Also, with agile, the increasingly popular approach is of the Kaizen model which companies are adopting. The model involves software development companies to encourage employees to develop new skills and focus and learning and improvement rather than just delivering.

The approach first originated in Japan in which everyone must continually evaluate his or her work at each step helping them with a chance to look back and understand where they could have done better. The Kaizen approach proves to be more collaborative giving every individual a way to become smarter employees.

Advantages of the Kaizen Model

1. Reduction in Costs:

As employees review their work at every step, they detect errors and shortcomings at the right time. Traditionally reviews were done at the almost end of the cycle, meaning in case of errors the software development services team needs to work from scratch all over again.

2. Smarter Employees:

Regular evaluation and feedback encourages the team members to interact and share knowledge with one another resulting in a smarter workforce which is open to innovation.

3. Enhanced Quality and Efficiency:

Reviews from peers and seniors tend to establish a healthy competition among employees which, with encouragement from management, boosts up performance quality and efficiency. The approach focuses on employee and their skills which converts into better delivery of services and products.

Implementation of the Kaizen Model

The model can be integrated with software development in many ways. A few are mentioned below:

1. Daily and Special Meetings

Set up a schedule for team meetings to discuss opportunities and improvement. Every employee must be inspired to come up with their share of problems and solutions which the team can get to know. This knowledge sharing platform can address many difficult issues within the company and help create better strategies in the future.

2. Individual and Team

Another sub-concept comes into play here, known as Teian. According to this, each individual must come forward with a proposal of improvement which can be applied after deliberate discussions within the team. This includes the improvements one should make to their personal self. The ultimate goal is continuous improvement which must be achieved.

3. Process of work

Kaizen cannot be implemented on the whole process but on components of it or the sub-processes. Working upon the sub-processes indirectly improves the whole work model, thus, delivering a better product than ever before.

The key to get this model work is encouragement. If an employee reviews his shortcomings and a works his way through them, encouragement is crucial. Only then he and others will want to work dedicatedly towards the common goal, serving the client in the best possible way.